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Articles on:Getting Started
Welcome to ChildFriendly! Whether you prefer to dive in and set things up yourself or take advantage of our full-service onboarding support, this section has ev

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  • Getting Started
  • Training: Admin Staff
  • Training: Room Staff
  • Training: Parents
  • Platform Help & FAQ
DIY Onboarding Toolkit
  • Set Up Written Guide
    This Getting Started Guide will help you learn how to navigate the platform and complete the one-time setup module for a smooth onboarding experience. This guide details each module in the ChildFriendly system and what each section is used for. Refer to detailed guides and videos for each component.Some readers
  • Set Up Video Guide
    This section includes a collection of short, focused videos to walk you through each tab in the Set Up Module of ChildFriendly. Whether you’re configuring your center details, managing programs and fees, or setting up payment options, these videos are here to guide you step by step. Perfect for new admins or anyone needing a quick refresher, this is your go-to resource for getting every part of your system set up with confidence.Some readers
  • Introduce ChildFriendly to your Staff & Families
    To ensure a smooth and successful rollout of ChildFriendly, we recommend following the structured training and transition plan outlined in this article.Popular
  • How to Enter Starting Balances When Transitioning to ChildFriendly
    Overview When switching to ChildFriendly from another system, it’s essential to set accurate starting balances for each family to ensure a clean transition. This guide walks you and your accountant through how to enter outstanding debits or credits, as of your chosen start date, allowing you to begin financial tracking within ChildFriendly without discrepancies.Some readers
Full-Service Onboarding Toolkit
  • Full Service Onboarding: Phase 1-3 Overview
    Overview This article outlines the step-by-step process for centers choosing ChildFriendly’s Full-Service Onboarding option. If you’ve opted for this guided approach, your dedicated Onboarding Specialist will walk you through each phase of the setup — from initial configuration to training and launch support. Inside, you’ll find an overview of the key milestones, meetings, and tasks involved, along with a sample timeline that you and your Onboarding Specialist will customize together.Some readers

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