• What can parents and family members see and do in the portal?

  Understand the different permission levels in the ChildFriendly Parent Portal. This guide explains what Primary and Other Members can see and do, including registration, payments, attendance, and account access for single- and multi-member accounts.Featured

• What are the different user permissions for staff and admins?

  This article outlines the different user roles in ChildFriendly and the specific access levels (write, read-only, or none) each role has across key modules like Attendance, Families, and Reports.Few readers

• How do I manage multiple portal accounts with a single email?

  Learn how ChildFriendly simplifies managing multiple accounts. This guide explains how to use one email for different roles, like parents at multiple centers or staff who are also parents, and provides easy workarounds for administrators.Few readers

• How do I create custom enrollment questions?

  Add custom questions to your daycare's enrollment forms. This guide shows you how to create questions, set formats, and view parent answers on the web dashboard or staff tablets.Few readers

• How is overtime calculated in the system?

  Our Payroll Report, available under Attendance Reports in the Reports Module, breaks out regular and overtime hours based on local overtime rules and what the user has selected in Set Up. This feature ensures that overtime pay is calculated accurately, helping you comply with local labor laws.Popular

• How long do PAD payments take to process?

  When using Pre-Authorized Debit (PAD) in ChildFriendly, the timing of withdrawals and deposits depends on when you process the payment in the system. This guide is a breakdown to help you plan and manage cash flow effectively.Some readers

• How do I enter starting balances when transitioning to ChildFriendly?

  When switching to ChildFriendly from another system, it’s essential to set accurate starting balances for each family to ensure a clean transition. This guide walks you and your accountant through how to enter outstanding debits or credits, as of your chosen start date, allowing you to begin financial tracking within ChildFriendly without discrepancies.Popular